Out of the many use cases we’ve seen for our Senseon Plus intelligent cabinet-level systems, one of the most innovative comes from our retail customers. Senseon Plus combines intelligent business data with award-winning physical security. Central to these capabilities is the Senseon Plus audit trail software – an innovative cloud-based platform that provides in-depth reports tailored to specific business needs. But did you know this powerful software could be harnessed to help improve employee productivity too?
Maximize your team’s productivity with detailed activity tracking and simple user management.
Let’s face it, when you are in the business of selling merchandise, the worst thing for sales is when customers aren’t engaged in your display cases, where most high-value merchandise is stored. If they aren’t interacting with it, holding it and experiencing it, they’re just looking. Your merchandise might as well be on display at a museum.
It’s up to your sales and customer service team to draw customers in for a closer look, enticing them to demo the merchandise you have locked behind the counter. When they do this well, sales inevitably go up. When they don’t do this, sales go down. And this means they aren’t being productive.
The Problem
The old way of managing employee productivity was to micromanage. Be there with them, watching their every move, reminding them to do tasks they forgot, overlooked or plain ignored. Unfortunately, this style of management has proven to be detrimental. As explained in a recent article by Inc. Magazine, micromanaging can stagnate creativity and productivity, halting business growth.
Given this, managers are now shying away from tactics that make them seem as if they are micromanaging. Instead, they aim to create a nurturing environment that emphasizes employee autonomy. Think of it as more carrot than stick (incentives over reprimands). However, there are catches to this as well, especially if progress is being self-reported by employees.
Take for example this scenario: Employee A’s sales numbers have slipped over the last few months, despite no noticeable external influences. They say they’re showing more product than ever before, but people just aren’t buying. However, a different employee that works a similar shift has seen increased sales.
What do you do? You haven’t been hovering over this employee, opting instead for a more autonomous managerial approach. But somehow the data doesn’t line up. Other than going back through hours and hours of video footage, you have no way to know if they’ve been showing merchandise or not.
The Solution
In situations like this one, the powerful Senseon Plus audit trail software provides an innovative solution. From anywhere in the world, you can track which employees are opening what cabinets, and when. Forget surveillance footage, simply refer to the user-friendly software dashboard to see how often display cabinets are being opened, and by who. Brilliant!
The Senseon Plus software dashboard can be customized to show the insights most important to you.
Not only will this data help you to develop strategies for increasing employee functions such as product demonstrations, it will also help you with merchandising. Using Senseon Plus audit trail software, you can see which products stored in display cases are attracting the most customer attention. In addition, this powerful software can improve chain-of-custody concerns when it comes to loss prevention.
Re-Imagine What’s Possible With Senseon Plus
What you do with the powerful data that our solutions produce is up to you. However, looking back on the carrot vs. stick approach to management, there are dozens of ways to reward productive workplace behaviors while not reinforcing negative ones. We provide the data; the rest is up to you. To learn more about how our intelligent systems can help you improve employee productivity, visit our Retail Solutions page or contact us.
